Role: Head of Operations
Location: San Francisco, CA / Hybrid
Type: Full-time, Individual Contributor
Salary: $190k–$220k, Meaningful Equity, Benefits

About Boom
Boom is an AI-native platform for commercial credit underwriting. We help banks and insurers turn complex financial data into structured insights they can use to evaluate businesses 5x faster. Today, we offer AI-powered financial spreading, risk analysis, and credit memo generation. Our long-term vision is to become the core system financial institutions rely on to manage commercial credit risk.

Boom is an early-stage software company founded by repeat founders with strong early traction: $100k+ in new ARR per month since launch (Dec 2025), $130k average ACV on closed deals, $261k average ACV across our pipeline, zero churn, and a 75 NPS. As we grow, we are looking for our first Head of Operations to help turn a fast-growing startup into a highly effective organization.

Role Description
As Boom's first dedicated operations hire, you'll report directly to the CEO and own two critical parts of the business: implementing enterprise customers and building the internal operating processes to help us scale. On the customer side, you'll own implementations from kickoff through adoption, working directly with customers to make sure Boom is deployed successfully, used consistently, and delivering value. Internally, you'll own core business operations across accounting & finance, people,  and legal.

You'll have significant autonomy to decide how Boom should operate, take on problems that don't yet have an owner, and build the operations function from the ground up. This is a full-time role, with a preference for candidates who can work from our San Francisco office three days per week.

What You'll Do

• Customer Implementations: Own enterprise implementations from contract through activation, including planning, configuration, testing, training, and launch. You’ll define and build a repeatable process to scale this function effectively. 

• Revenue Operations: Own the path from signature to cash, spanning order forms, billing, and renewal tracking.

• Operational Infrastructure: Build and manage the systems that help Boom scale, including accounting and finance, people, legal, and our outsourced partners.

• Special Projects: Own high-priority cross-functional problems that don’t yet have a clear owner.

What We're Looking For

• 6+ years in operations, implementation, or a similar role at a B2B software company

• Highly organized, with sharp judgment, attention to detail, and the ability to run multiple workstreams at once

• A track record owning complex enterprise implementations from contract through launch

• Strong written and verbal communication

• Working knowledge of business fundamentals across accounting and finance, people, insurance, and legal, with the judgment to know when to bring in outside expertise

• Ability to configure internal systems such as CRM and billing, and to build workflows using AI tools

How to Apply
Send a LinkedIn message to our CEO, Alex Bandes, with your resume and a brief note about why you’re interested in the role.

We do not accept outreach from agencies or external recruiters.